BTYD Business Spot Light – Balloons Infinity

Balloons Infinity

This month we profile another business in the party industry, Karen from Balloons Infinity. Karen has always liked balloons and when her youngest son was turning 5 she wanted to do something different for his birthday. Karen says ‘I did some research and quickly realised there was a lot more to balloons than just helium balloons so I decided to have a go at making him a character. I started with something simple first and after many, many failed attempts at twisting a simple flower I finally had success. After that, I slowly worked my way up to more difficult creations like cartoon and Disney characters. I started off for a bit of fun making balloon sculptures for my kids, and to give as unique gifts to my friends and relatives. It wasn’t long and people started telling me how good they were and that I should do them for birthday parties and should consider selling them. After thinking long and hard and discussing it with my family Balloons Infinity was born. I decided on the name Balloons Infinity as I quickly realised what you can do with balloons is infinite!”

What products do you specifically create?

I make all different types of balloons, from foil and helium balloons to arches and twisted sculptures. At the moment I do a lot of christening and first birthday balloon sculptures and in the last twelve months or so have made a number of very large (three feet wide) helium balloon table decorations at places like the national wine centre and other reception venues. There are a lot of people that may twist balloons for kid’s parties but some of the complicated sculptures I make can take hours. A positive for me is that a large percentage of my customers come from repeat business or word of mouth from customers who have been referred to me by existing happy customers. I pride myself on offering a one on one service to all my customers, meaning I am the one who will answer your calls/emails, I am the one who will make and or design your balloon creation/s and I am the one who will deliver and set up your order. Quite often people are unsure of what they are looking for so I will send designs to them so they can visualise what their idea may look like. As part of that I was actually approached by a balloon business in the USA who now pay me for the use of my designs on their website.

Explain a typical start to finish process in your business.

The start to finish process for my work depends on what has been ordered and when it is needed. From order to delivery can take days or sometimes weeks. I start by answering the customers call or email, if they are not sure what they want I will create some designs and give them some ideas or if they know exactly what they want I will give them a price. They then confirm the order with me. As 95% of my orders are done on line I invoice them to let them know when and how much they need to pay as a deposit to secure their order. After a confirming deposit has been paid I prepare for the job by making sure I have the balloons and other items I need. Helium balloons are made the day of the event but most other balloon creations and sculptures are made the day before. I do this so if there are any faulty balloons or leaks they will show up overnight and I can replace these balloons before the order goes out or I deliver the items. Once the creations have been checked and any faulty balloons replaced people then either come to pick them up or they are put in protective travel bags and loaded into the delivery car. At the delivery address they are carefully unloaded from the car and set up where the customer has requested.

What’s been your favourite or memorable party you’ve serviced to date and why?

There have been so many memorable balloons and events and I really enjoy what I do, from launching a balloon sculpture into the air for an online story for dogecoin, to being part of a balloon release for a memorial service. I have made everything from Scooby Do to the Smurfs and grand final mascots. I once made a giant spider that covered the whole of my front lawn for Halloween. If I had to nominate one though I think that my most memorable balloon creation would probably have to be the huge burlesque mask I made for the Australian Craniofacial Foundation ball a couple years ago. The mask was 3m/300cm high and 5.5m/550cm wide it was so huge it had to be picked up by a removal truck. So much work but very satisfying and for a great cause.

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  • We just hired Bop till you Drop to do a virtual birthday party for my 8 year old and I was soooo impressed. They did it through zoom, but they must have used professional equipment as the sound and image was amazing. Cathy the host was so friendly, energetic and full of life. My daughter and her friends loved it and didn’t want it to end. It was so nice seeing all the girls and boys on screen dancing and laughing. Cathy made my daughter feel so special. At first she was disappointed that she couldn’t have all her friends over, but by the end she was thanking me and even asked if we could do the same party next year. Thank you Bop till you Drop, you guys are a life saver!!!

    Adam Mead

  • Just a quick note to pass on our thanks for Emily’s Bop Till You Drop 5th Bday Disco party on the weekend. Lexi was amazing!! She kept the kids engaged and entertained throughout the whole party, and the disco was an absolute hit with the kids (and parents!). Lexi transformed our lounge room with her disco lights and everyone had a ball singing on the microphones, playing party games and showing off their best dance moves. The birthday girl was so happy her favourite songs were played and she felt the centre of attention. Also wonderful that even with her recently broken arm, Emily was able to join in all the games, singing, dancing and activities – in fact I think she completely forgot she had a broken arm! Have already heard from a number of parents that their kids would now like a disco party too. And of course Emily loved the party so much she wants to do the same thing next year! Thanks again.

    Jade Sydney, NSW

  • Our daughter and her friends had the most wonderful time at her 5th Birthday party with the help of Bop till you Drop. Our gorgeous host kept all the kids engaged and partying on. We had so many compliments from friends on how good the entertainment was and how much fun they were all having.

    Sher Melbourne, VIC

  • We have just had the best school disco in years! All the kids enjoyed themselves and the energy and excitement from both Stacey and our students was amazing. All students from Kindy to Year 6 had a wonderful night, being able to get up on stage to dance and sing to their favourite song was great to see, Stacey did an amazing job! Thank you! We can’t wait to have BTYD back!

    Lee-Anne Bishop Central Coast, NSW

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